Customer Service Policy

By using the Keescat website, you agree to the following terms and conditions:

Product Availability:
All products are subject to availability. While we strive to maintain accurate inventory records, in the event an item becomes unavailable, we will promptly notify you and offer suitable alternatives or a full refund.

Pricing:
Prices are displayed in the selected currency and are subject to change. We reserve the right to correct pricing errors and cancel orders if necessary to ensure fair and accurate transactions.

Order Processing:
Orders are typically processed within 1-3 business days. Once your order has been shipped, you will receive a confirmation email containing tracking information to monitor its delivery status.

Shipping:
We offer a range of shipping options, with delivery times varying based on the chosen method and your location. Shipping charges will be calculated during checkout for transparency.

Intellectual Property:
All content on our website, including images, logos, product descriptions, and other materials, is owned by Keescat and protected by copyright laws. Unauthorized use is strictly prohibited.

Limitation of Liability:
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

By using Keescat’s website, you acknowledge and agree to comply with these Terms of Service. For inquiries or assistance, please contact our customer support team—we’re here to help!

This version maintains the original structure and key timelines (e.g., 1-3 business days processing) while rebranding the policy for “Keescat” and emphasizing clarity and user-friendliness.